Cisco SX20

(3 customer reviews)


SIP and H.323 protocols for controlling communications, expanding your infrastructure options to many open standards platforms.



Cisco TelePresence SX20

Cisco TelePresence SX20 Quick Setview expanded image

Create a Powerful, Flexible Telepresence System

The Cisco TelePresence SX20 Quick Set is a flexible solution that helps you easily turn any flat panel display into a powerful telepresence system for

small to medium-size meeting rooms. The SX20 Quick Set delivers high-definition video quality, multiparty conferencing, and three different camera

options to accommodate room size and configurations–all at a value price.


Learn about the power and flexibility of the Cisco TelePresence SX20 Quick Set. (2:14 min)

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Features and Capabilities

The SX20 Quick Set provides the performance expected of more expensive systems in a sleek, compact, multi-featured package. This powerful quick set is ideal for small businesses just starting out with telepresence, or large enterprises looking to broaden the benefits of telepresence throughout their organizations.

The SX20 Quick Set can transform a flat panel display into a high-definition telepresence system. It also offers:

  • Embedded Cisco MultiSite technology for adding three more participants to a call
  • Support for Cisco Intelligent Proximity for content sharing to mobile devices and wireless sharing from Macs and PCs*
  • Support for switched conferencing for enhanced layouts and video on both screens of dual-screen endpoints*
  • Simple, intuitive connections for simple setup

In addition, you can easily control room peripherals such as lights, room dividers, curtains, and more, directly from the Cisco TelePresence Touch 10 through a customizable API**  ( requires an external third-party control system processor).



Specification Description

Software compatibility

●  Cisco TelePresence Software Version TC 5.1 or later

●  Cisco Collaboration Endpoint Software Version 8.0 or later (requires Touch 10 or TRC6 remote control)

Product delivered with

●  SX20 Codec

●  Cisco Precision Camera (choice of Precision 40 or 12X)
Cisco Table Microphone 20

●  TRC6 remote control

●  Cables and power supply

Optional hardware components

●  Cisco Touch 10 control unit

●  Wall mount kit

●  Additional microphone

●  Presentation cable (VGA or HDMI)

●  Camera mount bracket for P40 or 12X

●  Spare: TRC5 remote control to be used with TC 7.3 software can be acquired as spare


●  H.323 and SIP up to 6 Mbps

Minimum bandwidth for resolution/frame rate

●  720p30 from 768 kbps

●  720p60 from 1152 kbps

●  1080p30 from 1472 kbps

●  1080p60 from 2560 kbps

Firewall Traversal

●  Cisco TelePresence Expressway Technology

●  H.460.18, H.460.19 firewall traversal

Video Standards

●  H.263, H.263+, H.264

Video Features

●  Native 16:9 widescreen

●  Advanced screen layouts

●  Local auto-layout

Video Inputs
(Two Inputs)

One HDMI and One DVI-I (Analog and Digital); supports formats up to maximum 1920×1080 @ 60 fps (HD1080p60), including:

●  640×480

●  720×480

●  720×576

●  800×600

●  848×480

●  1024×768

●  1152×864

●  1280×720

●  1280×1024

●  1280×768

●  1280×800

●  1280×960

●  1360×768

●  1366×768

●  1400×1050

●  1440×900

●  1680×1050

●  1920×1080

Extended Display Identification Data (EDID)

Video Outputs

(Two Outputs)

Two HDMI Outputs Supported Formats:

●  1920 x 1080@60 fps (1080p60)

●  1920 x 1080@50 fps (1080p50)

●  1280 x 720@60 fps (720p60)

●  1280 x 720@50 fps (720p50)

●  1366 x 768@60 fps (WXGA)[4]

●  1360 x 768@60 fps(WXGA)4

●  1280 x 768@60 fps (WXGA)4

●  1280 x 1024@60 fps4

●  1024 x 768@60 fps4

VESA Monitor Power Management (DPM)

CEC Power Management supported on HDMI output


Live Video Resolutions (Encode and Decode):

●  176 x 144@30, 60 fps (QCIF) (Decode only)

●  352 x 288@30, 60 fps (CIF)

●  512 x 288@30, 60 fps (w288p)

●  576 x 448@30, 60 fps (448p)

●  768 x 448@30, 60 fps (w448p)

●  704 x 576@30, 60 fps (4CIF)

●  1024 x 576@30, 60 fps (w576p)

●  640 x 480@30, 60 fps (VGA)

●  800 x 600@30, 60 fps (SVGA)

●  1024 x 768@30, 60 fps (XGA)

●  1280 x 768@30, 60 fps (WXGA)

●  1280 x 720@30, 60 fps (HD720p)

●  1920 x 1080@30, 60 fps (HD1080p)

Audio Standards

●  G.711, G.722, G.722.1, G.728, G.729, AAC-LD and OPUS

Audio Features

●  High quality 20 KHz stereo

●  Two acoustic echo cancellers

●  Automatic Gain Control (AGC)

●  Integration with third-party audio systems

●  Automatic noise reduction

●  Active lip synchronization

Audio Inputs
(Four Inputs)

●  Two microphones, 4-pin minijack

●  One minijack for line-in (stereo)

●  One audio in from camera (HDMI)

Audio Outputs
(Two Outputs)

●  One minijack for line out (stereo)

●  One HDMI, (digital main audio)

Dual Stream

●  H.239 (H.323) dual stream

●  BFCP (SIP) dual stream

●  Support resolutions up to 1080p) at 30 frames per second

Multipoint Support

●  Four-way embedded SIP/H.323 conferencing capability with MultiSite option

●  Ad-hoc conferencing supported through:

◦   Unified Communications Manager Media Resource Group (requires a Cisco TelePresence MCU)

◦   Cisco TelePresence Multiway [requires Cisco TelePresence Video Communication Server (Cisco VCS) and a Cisco TelePresence MCU] 4

●  Ability to natively join multipoint conferences hosted on Cisco Telepresence Multipoint Switch (CTMS)3

●  Switched conferencing (SVC)2

MultiSite Features (Embedded Multipoint) (Optional upgrade)

●  Adaptive SIP/H.323 MultiSite; resolution up to 720p30

◦   3-way resolution up to 720p30

◦   4-way resolution up to 576p30

●  Full individual audio and video transcoding

●  Individual layouts in MultiSite continuous presence

●  H.323/SIP/VoIP in the same conference

●  Support for Presentation (H.239/BFCP) from any participant at resolutions up to 1080p15

●  Best Impression (automatic continuous presence layouts)

●  H.264, encryption and dual stream from any site

●  IP downspeeding

●  Participants can be added by dialing in or host can dial out

●  Conference rates up to 6 Mbps


●  H.323

●  SIP

●  ISDN (requires Cisco ISDN Link)

Embedded Encryption

●  H.323 and SIP point-to-point

●  Standards-based: H.235 v3 and Advanced Encryption Standard (AES)

●  Automatic key generation and exchange

●  Supported in dual stream

IP Network Features

●  DNS lookup for service configuration

●  Differentiated services (quality of service [QoS])

●  IP-adaptive bandwidth management (including flow control)

●  Automatic gatekeeper discovery

●  Dynamic playout and lip-sync buffering

●  H.245 Dual Tone Multi-frequency (DTMF) tones in H.323

●  RFC 4733 DTMF tones in SIP

●  Date and time support using Network Time Protocol (NTP)

●  Packet loss-based down speeding

●  Uniform Resource Identifier (URI) dialing



●  802.1x network authentication

●  802.1Q Virtual LAN

●  802.1p (QoS and class of service [QoS])

●  ClearPath

Cisco Unified Communications Manager (requires Cisco Unified Communications Manager Version 8.6 or later)

●  Native registration with Cisco Unified Communications Manager

●  Basic Cisco Unified Communications Manager provisioning

●  Software upgrade from Cisco Unified Communications Manager

●  Cisco Discovery Protocol and DHCP option 150 support

●  Basic telephony features such as hold/resume/transfer and Corporate Directory lookup

Cisco Video Communication Server

●  Recommend latest software

IPv6 Network Support

●  Single call stack support for both H323 and SIP

●  Dual-stack IPv4 and IPv6 for DHCP, SSH, HTTP, HTTPS, DNS, DiffServ

●  Support for both Static and Automatic IP configuration (stateless address auto configuration)

Security Features

●  Management using HTTPS and SSH

●  IP administration password

●  Menu administration password

●  Disable IP services

●  Network settings protection

Certificate management

●  Certificate Authority Proxy Function (CAPF) support for additional security

●  Manufacturer-Installed Certificates (MIC)

●  Locally Significant Certificates (LSC)

●  X.509 Digital Certificates (DER encoded binary); both DER and Base-64 formats are acceptable for the client and server certificates; certificates with a key size of 1024, 2048, and 4096 are supported

Network Interfaces

●   One LAN and Ethernet (RJ-45) 10/100/1000 Mbit

Other Interfaces

●  Two USB ports can be used for serial control

System Management

●  Support for the Cisco TelePresence Management Suite

●  Total management using embedded SNMP, Telnet, SSH, XML, SOAP

●  Remote software upload: using web server, secure copy (SCP), HTTP, HTTPS

●  Cisco Touch 10 control unit (optional)

●  Remote control and on-screen menu system

Directory Services

●  Support for local directories (My Contacts)

●  Unlimited entries using server directory supporting LDAP and H.350 (requires Cisco TelePresence Management Suite)

●  Unlimited number for corporate directory (through Cisco TelePresence Management Suite)

●  Received calls with date and time

●  Placed calls with date and time

●  Missed calls with date and time


●  Auto-sensing power supply

●  100 – 240 VAC, 50/60 Hz

●  Maximum 40 watts for codec and main camera

Operating Temperature and Humidity

●  0°C to 40°C (32°F to 104°F) ambient temperature

●  10% to 90% Relative Humidity (RH)

Storage and Transport Temperature

●   -20°C to 60°C (-4°F to 140°F) at RH 10% – 90% (non -condensing)

SX20 Codec Dimensions

●  Width: 11.8 inches (30.0 cm)

●  Height: 1.4 inches (3.4 cm)

●  Depth: 7.1 inches (18.0 cm)

●  Weight: 3.1 pounds (1.4 kg)

Camera overview part number

Precision 40 Camera

PrecisionHD 12x Camera

8x zoom (4x optical plus digital) 12x optical zoom
Motorized +15°/-25°tilt, +/- 90°pan Motorized +15°/-25°tilt, +/- 90°pan
43.5° vertical field of view 43.5° vertical field of view
70° horizontal field of view 72° horizontal field of view
F 1.7 F 1.7
1920 x 1080 pixels progressive @ 60 fps
Automatic or manual focus, brightness, and white balance
Far-end camera control
Dual HDMI/Camera control HDMI, HD-SDI output, and daisy chain
Upside-down mounting, manual picture flip Upside-down mounting, picture flips automatically
Focus distance 0.3 m – infinity

Regulatory compliance

  • Directive 2006/95/EC (Low-Voltage Directive) – Standard IEC/EN 60950-1
  • Directive 2004/108/EC (EMC Directive) – Standard EN 55022, Class A – Standard EN 55024 – Standard EN 61000-3-2/-3-3
  • Approved according to UL 60950-1 and CAN/CSA-C22.2 No. 60950-1-07
  • Complies with FCC CFR 47 Part 15 Class A

Ordering information

To place an order, please contact your local Cisco representative and refer to Table 3.

Table 3.       Ordering information

Product Name Part Number Compliance Model Number

Cisco SX20 Quick Set with Precision 40 Camera
(CE8 software and TRC6 remote)

CTS-SX20N-P40-K9 TTC7-21 (SX20 Codec) TTC8-05 (4x Camera)

Cisco SX20 Quick Set with PrecisionHD 12x Camera (CE8 software and TRC6 remote)

CTS-SX20N-12X-K9 TTC7-21 (SX20 Codec) TTC8-02 (12x camera)

Cisco SX20 MultiSite option


L-SX20-MS (through L-SX-SERIES-PAK)


Cisco Touch 10 Control Unit


Cisco Touch 10 PoE power injector


Cisco TelePresence Remote Control 5


Cisco TelePresence Remote Control 6 (for CE8)


Cisco Table Microphone 20


Wall Mount Kit for SX20


Camera Break Out Cable to RJ45 and HDMI (both female)


Extension Cable for the Table Microphone 20


Screen mount bracket for P40 camera


Screen mount bracket for 12X camera


Presentation cable DVI to HDMI (26 feet/8 meter)


Presentation cable DVI to VGA (26 feet/8 meter)


Cisco service and support

Cisco and our partners provide a broad portfolio of smart, personalized services and support that can help you realize the full business value of your Cisco video collaboration investment by increasing business agility and network availability. This portfolio of services accelerates business innovation by harnessing the network as a powerful business platform. For more information about these services

3 reviews for Cisco SX20

  1. WAQAR


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